Burnham-on-Crouch

Address

Burnham-on-Crouch station
Station Road
Burnham-on-Crouch
CM0 8BQ

Ticket office

Monday to Friday: 6:30 AM to 11:00 AM

General information

Station Operator: LE
Station Code: BUU
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help point on platform 1

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: Yes
Station Buffet Note:

Cafe

Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No
Waiting Room Note:

In ticket office

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd
Spaces: 106
Annual Charge: £546.00
Monthly Charge: £55.00
Per Hour Charge: £1.00
Three Monthly Charge: £156.00
Weekly Charge: £14.00
Car Parking Contact Available: No
Phone number: 0345 050 7080
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 10
Type: Stands
Location: Station platform entrance
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Substitute bus services stop in station car park

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Single platform station. This station has step free access from the carpark to platform.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:30 AM to 11:00 AM
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note: Station staffed part-time only - Trains of 12 carriages operate with a guard who can provide assistance , trains with 8/4 as Driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance. Booking is recommended
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 03/07/2022 23:30:52