Address
Station Road East
Canterbury
CT1 2RB
Ticket office
General information
Ticket buying & collection
On way in to access trains
Passenger services
This station has Secure station accreditation - For more information contact 0345 322 7021
On platform
Station facilities
front of station
newspapers
Coffee shop and Selecta vending machines
Platform 2 - Available during staffing hours
Heated waiting room on both platforms Only available when staff present
Car parking
Station Car Park
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Cycling
Platform 2
Other transport
Replacement bus stop in Station Road East, opposite the station entrance.
front of station
Information to plan your onward journey is available in a printable format here
Accessibility
Counters can be raised or lowered to suit all customers
Public telephones are not wheelchair accessible
Platform 2 - Available during staffing hours
Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Accessible taxis are available to book
The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hall
Saturday 6:00 AM to 10:00 PM
Sunday 7:00 AM to 10:00 PM
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 12/3/2023 9:49:38 AM