Address
Canterbury East station
Station Road East
Canterbury
CT1 2RB
Station Road East
Canterbury
CT1 2RB
Ticket office
Monday to Friday:
6:10 AM to 8:20 PM
Saturday:
6:10 AM to 8:20 PM
Sunday:
7:30 AM to 7:00 PM
General information
Station Operator:
SE
Station Code:
CBE
Staffing Level:
fullTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:
On way in to access trains
Passenger services
Lost Property Contact Available:
Yes
Phone number:
0345 322 7021
Website:
Ticket Gate:
Yes
Customer Services:
This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points:
Yes
Customer Help Points Note:
On platform
Station facilities
ATM Machine:
Yes
ATM Machine Note:
front of station
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Shops Note:
newspapers
Station Buffet:
Yes
Station Buffet Note:
Coffee shop and Selecta vending machines
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
Platform 2 - Available during staffing hours
Waiting Room:
No
Waiting Room Note:
Heated waiting room on both platforms Only available when staff present
Car parking
Car parking:
Yes
Station Car Park
Operator:
APCOA Parking
Spaces:
144
Annual Charge:
£731.40
Daily Charge:
£4.40
Monthly Charge:
£66.70
Off Peak Charge:
£3.70
Six Monthly Charge:
£403.40
Three Monthly Charge:
£201.00
Weekly Charge:
£19.50
Car Parking Contact Available:
No
Phone number:
0330 333 9232
Website:
Note:
From 1st June - new off peak evening rate (after 18:00) - £1.50
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
46
Type:
Stands
Location:
Platform 2
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Replacement bus stop in Station Road East, opposite the station entrance.
Taxi Rank:
Yes
Taxi Rank Note:
front of station
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
Counters can be raised or lowered to suit all customers
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not wheelchair accessible
Accessible Toilets:
Yes
Accessible Toilets Note:
Platform 2 - Available during staffing hours
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available to book
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hall
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 10:00 PM
Saturday 6:00 AM to 10:00 PM
Sunday 7:00 AM to 10:00 PM
Saturday 6:00 AM to 10:00 PM
Sunday 7:00 AM to 10:00 PM
Assisted Travel:
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 2/5/2023 4:22:40 PM