Cardiff Central Station
Monday to Friday:
5:40 AM to 9:30 PM
5:40 AM to 9:30 PM
7:30 AM to 9:30 PM
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
At the Penarth Road entrance and on the concourse.
Lost Property Contact Available:
03333 211 202
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points:
ATM Machine Note:
Located outside main entrance
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
News agent Convenience store
Station Buffet Note:
Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)
Telephones (Cards & Coins):
The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
Waiting Room Note:
On platforms 1/2, 3/4, 6/7 and 8
National Car Parks Ltd
Car Parking Contact Available:
03450 507 080
Cycle Storage Availability:
East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.
Cycle Storage CCTV:
Location for rail replacement services:
At the rear car park (Penarth Road entrance)
Taxi Rank Note:
Taxi rank is on the right as you exit the main station entrance
Bus Service Note:
There is currently no central bus station. Bus services depart and arrive at stops around the city centre. Click on the link to see a list of routes and timetables
Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
There are four payphones in the concourse and one each on platforms 1/2, 3/4 and 6/7.
Accessible Toilets Note:
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
free access is available to Platforms 0 to 8.
For full station facilities as stated in the Accessible
Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 4:00 AM to 1:00 AM
Saturday 4:00 AM to 12:30 AM
Sunday 7:00 AM to 12:30 AM
Staff Help Available Note:
0400 - 0100 Mon-Fri 0400 - 0030 Sat 0700 - 0030 Sun
The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station.
The information in this document was generated 22/09/2021 20:49:20