Ticket buying & collection
Contact our Customer Relations team directly via the Transport for Wales Website.
The rail replacement bus stops are the local bus stops on Longfellow Road. Wait at the stop on the station side of the road towards Cardiff and the stop on the opposite side of the road towards Chepstow.
Wheelchair users and mobility scooter users may find the steep ramps leading from Station Road to Platforms 1 and 2 difficult to negotiate.
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 12/2/2023 6:38:08 PM