Address
Christchurch station
Stour Road
Christchurch
BH23 1PL
Ticket office
Monday to Friday:
6:00 AM to 12:55 PM
Saturday:
7:00 AM to 2:00 PM
Sunday:
8:45 AM to 12:45 PM
General information
Station Operator:
SW
Station Code:
CHR
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: South Western Railway
Ticket Office Note:
Outside entrance to Ticket Office
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Yes
Customer Help Points Note:
Customer Help points are located on every platform
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room:
No
Waiting Room Note:
On each platformÂ
Car parking
Station Car Park
Spaces:
65
Annual Charge:
£546.00
Daily Charge:
£5.70
Monthly Charge:
£57.70
Off Peak Charge:
£2.00
Three Monthly Charge:
£173.10
Weekly Charge:
£24.10
Car Parking Contact Available:
No
Note:
Off Peak from 1000 Monday to Friday
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
44
Type:
Lockers
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Stour Road bus stop outside of station
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
Platform 2
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Step-free category B station - This station has level access from the main entrance and car park to Platform 1 (for trains towards Weymouth). There is level access from Clarendon Road to Platform 2 (for trains towards London Waterloo) via a separate entrance. The step-free route between platforms is approximately 475m via the street.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
Yes
Staff Help Available:
No
Assisted Travel:
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also use our Assisted Boarding Points service. More information here: here
The information in this document was generated 30/06/2022 19:14:17