Clapton

Address

Clapton station
Upper Clapton Road
Clapton
E5 9JP

Ticket office

Monday to Friday: 7:30 AM to 10:00 AM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

General information

Station Operator: LO
Station Code: CPT
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 2/3
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: London Overground

Passenger services

Lost Property Contact Available: No
Phone number: 0343 222 1234
Website: Go to website
Ticket Gate: No
Customer Services: 0343 222 1234
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 6
Type: Stands
Location:

Located on platform 2

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Use Bus stop A in Upper Clapton Road for northbound services to Chingford

Use Bus stop P in Upper Clapton Road for southbound services to Liverpool Street

Taxi Rank: No
Bus Service: Yes
Bus Service Note: London buses operate from outside the station

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note: Accessibility category C . This station does not have step-free access.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note:

Customer service staff are available from start until end of service, 7 days a week

Assisted Travel: London Overground offers a Turn-up-and -go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
You can also book assistance up to 12 hours before your journey or up to 10pm the day before.
The meeting point for assisted travel is the ticket office counter

The information in this document was generated 27/09/2021 00:53:32