Un-booked assistance? No problem.
station offers assistance to customers who have not pre-booked any
passenger assistance. We recognise that some customers already travel
without having pre-booked assistance. Assistance can still be pre-booked
for travel from/to this station.
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Merseyrail
Lost Property Contact Available:
0151 955 2368
Customer Help Points:
Customer Help Points Note:
Electronic information point on Liverpool-bound platform. Help point can be accessed from public telephone on Chester-bound platform.
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
Station Car Park
Car Parking Contact Available:
0151 555 1111
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Capenhurst Lane, Capenhurst, Chester
Bus Service Note:
For onward travel information click here or contact the Traveline on 0871 200 2233
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
This station is unstaffed.
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Category B: “This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.”Access to the Liverpool bound would be via public highway. the nearest station with full access is Chester. this station is unstaffed and you will book assistance in advance.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Note:
Train Guard can assist passengers boarding and alighting the train
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 07/07/2022 02:07:04