The railway footbridge between platforms 1 and 2 are out of use. Customers are advised to use the exit/entrance at the end of platform 1, beyond the Indian restaurant and return via the road bridge on Tinklers Bank.
Ticket buying & collection
There are no waiting rooms provided at the station. Shelters are provided on both platforms.
Station Car Park
Platform 1 under bridge
Pick Up / Drop Off at the bus stops at the end of Station Approach
None close by. Busline 0871 200 2233
Category B Station
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Ramped access to Newcastle platform. Stepped footbridge to Carlisle platform. Step free access from car park to station entrance adjacent to platform one.
To find our more about travelling around this station, please see the 360 map click here
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Step free access from car park to station entrance
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 6/2/2023 3:08:38 PM