City Thameslink

Address

City Thameslink station
Ludgate Hill
London
EC4M 7JH

Ticket office

Monday to Friday: 7:15 AM to 7:45 PM

Station details

Alerts

The lifts are out of order between platform 2 and the concourse at City Thameslink station.

General information

Station Operator:
TL
Station Code:
CTK
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 1
Oyster Comments:
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Thameslink

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Key cutting

Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
Ludgate Entrance
Waiting Room:
No
Waiting Room Note:
The platforms at this station are underground. There are seats on both platforms.

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
28
Type:
Stands
Location:
Pilgrim St
Cycle Storage CCTV:
Yes

Other transport

Taxi Rank:
Yes
Taxi Rank Note:
YES
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format can be found here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
No
Step Free Access:
Yes
Step Free Access Note:

This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street).

Assistance Meeting Point is the ticket office.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 11:30 PM
Saturday 8:00 AM to 9:00 PM
Sunday Unavailable
Staff Help Available Note:
This station has level access between train and platform without assistance from staff.
Assisted Travel:

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Thameslink.

The information in this document was generated 2/2/2023 6:55:46 PM