Ticket buying & collection
The platforms at this station are underground. There are seats on both platforms.
This is a Category B1 station: The Ludgate Hill entrance has step-free access (via lifts) to both platforms. The Holborn Viaduct entrance provides access to both platforms via stairs/escalators only. The Ludgate Hill and Holborn Viaduct entrances are approx. 350m apart via the street).
Assistance Meeting Point is the ticket office.
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Saturday 8:00 AM to 9:00 PM
This station has level access between train and platform without assistance from staff.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 5/30/2023 3:25:22 PM