Crystal Palace

Address

Crystal Palace station
Crystal Palace Station Road
Crystal Palace
SE19 2AZ

Ticket office

Monday to Friday: 5:20 AM to 6:45 PM
Saturday: 5:45 AM to 7:10 PM
Sunday: 6:45 AM to 3:20 PM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

General information

Station Operator:
LO
Station Code:
CYP
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 3/4
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators:

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

0343222123

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Passport Photo Booth

Station Buffet:
Yes
Station Buffet Note:

In ticket hall and on platform 1

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Disabled toilet beyond gateline in ticket hall Other toilets on Platform 1

Waiting Room:
No
Waiting Room Note:

Waiting room on Platform 1/2

Car parking

Car parking:
Yes

Station Car Park

Spaces:
13
Annual Charge:
£730.00
Daily Charge:
£5.20
Monthly Charge:
£82.00
Weekly Charge:
£21.50
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
20
Type:
Stands
Location:

Outside the station entrance

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Use bus stop M in Anerley Hill for buses towards Beckenham Junction, East Croydon, Norwood Junction, Sutton and West Croydon

Use bus stop P in Anerley Hill for buses towards Balham, New Cross Gate, Tulse Hill and London Bridge

Taxi Rank:
Yes
Taxi Rank Note:

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Accessibility category A. This station has step-free access to all platforms

Accessible Taxis:
Yes
Accessible Taxis Note:

If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

In Car Park

Staff Help Available:
Yes
Staff Help Available Note:

Customer service staff are available from start until end of service, 7 days a week

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 6/2/2023 1:54:53 AM