Cathays

Address

Cathays station
Plas-y-Parc
Cardiff
CF10 3LU

Ticket office

Monday: 7:30 AM to 6:30 PM
Tuesday: 7:30 AM to 6:30 PM
Wednesday: 7:30 AM to 6:30 PM
Thursday: 7:30 AM to 6:30 PM
Friday: 7:30 AM to 6:30 PM
Saturday: 9:30 AM to 3:30 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: CYS
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note:

Entrance to Pontypridd bound platform.

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: Yes
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes
Customer Help Points Note:

On the Pontypridd bound platform.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

At the bus stops adjacent to the Cardiff University Students' Union on Park Place

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

The nearest bus stop is on Park Place

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B3.

While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

The machine on the Cardiff-bound platform is only available during staffing hours.

The machine on the Pontypridd-bound platform is available all the time.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 04/07/2022 00:18:57