Dorchester South

Address

Dorchester South station
Station Approach
Dorchester
DT1 1QX

Ticket office

Monday to Friday: 5:50 AM to 6:15 PM

General information

Station Operator: SW
Station Code: DCH
Staffing Level: partTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Outside the entrance to the ticket office

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

The toilets are located on Platform 1. Separate Male toilet facilities. Female and Accessible toilet is combined.

Accessible toilets are located in the booking hall on platform 1. The toilets are open:

Monday to Friday - 05:50 to 18:15
Saturday - 06:45 to 17:00
Sunday - 08:30 to 16:00
Waiting Room: No
Waiting Room Note:

In the booking hall. Area is heated and seating complies with Code of Practice.

Car parking

Car parking: Yes

Station Car Park

Spaces: 47
Annual Charge: £420.00
Daily Charge: £3.60
Monthly Charge: £54.60
Three Monthly Charge: £163.80
Weekly Charge: £18.00
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend tickets available after 1200 Fridays £6.00

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 12
Type: Lockers
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Station forecourt, off Weymouth Avenue
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step-free category B2 Station. Some step-free access to all platforms - please check details - Ramp to Platform 1 at approx 1:14 gradient (to London) via Booking Hall, or level via car park (1 step via side gate next to Booking Hall when closed). Ramp at approx 1:20 to Platform 2 (to Weymouth) from separate entrance. Interchange via street over 1km so no reasonable step-free access between platforms.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 06/07/2022 05:07:51