Dunston

Address

Dunston station
Dunston
Dunston
NE11 9SS

General information

Station Operator: NT
Station Code: DOT
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No
Waiting Room Note: No waiting rooms provided but there are shelters on both platforms.

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Stands
Location: On the platform
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

 Pick Up / Drop Off outside station entrance on bridge.

Taxi Rank: Yes
Taxi Rank Note:

No, www.traintaxi.co.uk

Bus Service: Yes
Bus Service Note: There is a bus stop a few minutes away from the station.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Category A Station
  • Please note there are no tactile pavings at this station
There is ramped access to both platforms which wheelchair users can easily use

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis: No
Accessible Taxis Note:

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Staff Help Available: No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 07/07/2022 08:39:25