Emerson Park Details

Address

Emerson Park station
Butts Green Road
Hornchurch
RM11 2JP

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

General information

Station Operator: LO

Station Code: EMP

Staffing Level: unstaffed

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes

Oyster Validator: Yes

Smartcard Issued: No

Smartcard Validaton: No

Travelcard: Zone 6

Oyster Topup: Yes

Prepurchase Collection: Yes

Smartcard Topup: No

Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No

Phone number: 0343 222 1234

Website: Go to website

Ticket Gate: No

Customer Services: 0343 222 1234

Customer Help Points: Yes

Customer Help Points Note:

Help point on platform 1.

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: Announcements, ArrivalScreens

Shops: No

Station Buffet: No

Telephones (Cards & Coins): Yes

Toilets: No

Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No

Sheltered: no

Spaces: 0

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

If we cannot run train services because of engineering works, please use local buses via all reasonable routes, which will accept rail tickets on those occasions

Taxi Rank: No

Bus Service: No

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

Accessible Taxis: No

Accessible Ticket Machines: Yes

Impaired Mobility Set Down: No

Staff Help Available: Yes

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 30/06/2022 19:05:55