The ticket office opening times at this station have been amended due to the Coronavirus pandemic. You can find the current opening times here.
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to the station.
Ticket buying & collection
Platform 1 booking hall and Platforms 2/3 entrance
Monday - Friday, 08:00 - 20:00
Saturday - Sunday, 09:00 - 16:00
Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
Newspaper kiosk in booking hall on platform 1
Coffee shop located on platform 1
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Station Car Park
Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays. Premier Reserved Parking - £1,624.00 for an Annual Ticket
At entrance to station car park and on Crown Road near to bus stops
Exit the station via platforms 2/3 and turn left onto Crown Road:
- If travelling towards Rainham/Upminster/London, use bus bay 1
- If travelling towards Tilbury/Southend, use bus bay 8
Yes, located on Crown Road adjacent to exit from platforms 2/3
Information to plan your onward journey is available in a printable format here
Customer Service Staff
Platform 1. This can be accessed using a radar key.
There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
Outside either entrance on Station Approach or Crown Road
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 6/2/2023 3:52:11 PM