Ticket buying & collection
Outside both entrances to station
Please contact our Customer Service Centre on 0345 6000 650
Help points are available on all platforms
Weekend tickets available after 1200 Fridays £7.90
Off Peak from 1600 Monday to Friday
Platform 1 and platform 2 car park and hut
Station forecourt, off North Street
The taxi rank is located outside the main station entrance (platform 2)
Information to plan your onward journey is available in a printable format here
Step-free category B Station - There is level access to main entrance and Platform 2 (for trains towards Portsmouth and Southampton).
Entrance to Platform 1 (for trains towards Brighton and London) is via a 12m long ramp, gradient = 1:10.
Access between platforms is via a footbridge with lifts, available when station is staffed (until 22:00).
There is a an alternative step-free route between up-side and down-side entrances via a local authority footbridge with long ramps at gentle (1:11-1:12) gradient on each side. Total round trip distance via ramps is 260m.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Saturday 5:00 AM to 10:30 PM
Sunday 6:30 AM to 10:30 PM
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 2/5/2023 4:40:13 PM