Ticket buying & collection
0345 322 7021
Station Car Park
Station approach Road
Information to plan your onward journey is available in a printable format here
Public telephones are not wheelchair accessible
Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services to London. There is no step free access to Platform 2. Step only access via footbridge to Platform 2 for services towards Ashford.
Unstaffed station. Ramp for train access and staff to assist, are on the trains.
Accessible taxis are available to book
by entrance to platform 2
This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 6/2/2023 2:57:21 PM