Address
Harwich International station
Parkeston Quay
Harwich
CO12 4SR
General information
Station Operator:
LE
Station Code:
HPQ
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
Yes
Ticket Machine:
Yes
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Yes
Customer Help Points Note:
Help points available on platforms
Station facilities
ATM Machine:
Yes
Baby Change:
No
Seated Area:
Yes
Shops:
Yes
Shops Note:
Passport Photo Booth
Station Buffet:
Yes
Station Buffet Note:
Limited facilities available in port building
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The National key toilets are only available during the opening hours of the station.
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Harwich Port Car Park
Operator:
Harwich Port
Spaces:
250
Car Parking Contact Available:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
22
Type:
Stands
Location:
Within car park and on platform
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Replacement transport stop at bus stop (East Dock Road), near sign for Long/Short stay car park. Boat train services depart from behind platform 1
Taxi Rank:
Yes
Taxi Rank Note:
Taxi service information available from station information poster.
Bus Service:
Yes
Bus Service Note:
Plus Bus location
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This station has step free access to all platforms with lifts available.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
Accessible Taxis:
No
Accessible Ticket Machines:
No
Impaired Mobility Set Down:
No
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Sunday Unavailable
Staff Help Available Note:
Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Assisted Travel:
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 25/02/2021 07:07:53