Haltwhistle Details

Address

Haltwhistle station
Station Road
Haltwhistle
NE49 0AH

Station details

Alerts

Haltwhistle station footbridge will be closed between 1 March - 24 May whilst Network Rail conduct essential maintenance work. An alternative walking route along lit footpaths of approximately 290m is signposted.

General information

Station Operator: NT

Station Code: HWH

Staffing Level: unstaffed

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: No

Smartcard Validaton: No

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Penalty Fares: Applicable Operators: Northern

Passenger services

Lost Property Contact Available: No

Phone number: 08002006060

Website: Go to website

Ticket Gate: No

Customer Services: 08002006060

Customer Help Points: Yes

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: No

Waiting Room: No

Waiting Room Note: There are ramped waiting rooms available on the platforms.

Car parking

Car parking: Yes

Station Car Park

Operator: Northern

Spaces: 22

Car Parking Contact Available: No

Phone number: 0800 200 6060

Website: Go to website

Cycling

Cycle Storage Availability: Yes

Sheltered: no

Spaces: 6

Type: Stands

Location: entrance of the station

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement transport will pick up/drop off at the bus stop at the station entrance

Taxi Rank: Yes

Taxi Rank Note:

No, www.traintaxi.co.uk

Bus Service: Yes

Bus Service Note:

There is a bus stop close to the station. Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: Yes

Step Free Access Note:

Category B Station

Stepped footbridge but ramped access onto each platform can be obtained by going round using the road (unknown distance). Step free access from car park to station entrance

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis: No

Accessible Taxis Note:

You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060

Accessible Ticket Machines: Yes

Impaired Mobility Set Down: Yes

Impaired Mobility Set Down Note: Step free access from car park to station entrance

Staff Help Available: No

Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 06/07/2022 23:24:09