Ilford

Address

Ilford station
Ilford Hill
Ilford
IG1 2DG

Ticket office

Monday to Friday: 6:10 AM to 8:00 PM
Saturday: 6:10 AM to 8:00 PM
Sunday: 7:10 AM to 8:10 PM

Station details

Alerts

A queuing system will become operational at this TFL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.

To protect our colleagues and customers from the spread of COVID-19 we have reduced the ticket office opening times. The ticket office will be open between

  • 06:10-20:00 Mon-Fri
  • 08:00-18:00 Sat
  • 08:30-18:00 Sun

Due to on-going Crossrail Station refurbishment works, the ticket office has moved to a temporary location on Ilford Hill. See the station map at the bottom of the page for further details

General information

Station Operator: XR
Station Code: IFD
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 4
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TfL Rail

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services: 0343 222 1234
Customer Help Points: Yes
Customer Help Points Note:

 

Station facilities

ATM Machine: No
ATM Machine Note:

Stations main entrance  

Baby Change: No
Seated Area: Yes
Shops: Yes
Shops Note:

Coffee & snacks 

Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Platform 3

Waiting Room: Yes
Waiting Room Note:

Platform 3

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Type: Wheel Racks
Location:

On platform 4

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement bus services will depart from:

High Road, Bus Stop L, for Westbound services

Ilford Hill, Bus Stop F, for Eastbound services

Click here for map

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Accessibility Category C. This station does not have step-free access.
Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to the last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 08/05/2021 19:03:44