Kingswood

Address

Kingswood station
Station Yard
Waterhouse Lane
KT20 6EN

Ticket office

Monday to Friday: 6:10 AM to 12:45 PM

General information

Station Operator:
SN
Station Code:
KND
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 6
Oyster Comments:
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Customer Help Points Note:
Platform 2

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
No
Waiting Room Note:
Shelters are available on both platforms. A heated waiting area is also available.

Car parking

Car parking:
Yes

Station Car Park

Operator:
<a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces:
81
Annual Charge:
£863.90
Daily Charge:
£6.00
Monthly Charge:
£93.30
Three Monthly Charge:
£259.00
Weekly Charge:
£25.20
Car Parking Contact Available:
No
Phone number:
01895 262122
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
20
Type:
YES
Location:
Beside station
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank:
Yes
Taxi Rank Note:
YES
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here. The nearest bus stop from Kingswood station is about a 10-15 minute walk away.

Accessibility

Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This is a Category B1 station: Step-free access to both platforms via separate entrances. No step-free access between platforms - footbridge with steps; route via street and road overbridge is narrow and steep in places.

Assistance Meeting Point is on platform 1 next to the Help Point.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Located in the car park
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:10 AM to 12:45 PM
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
Assisted Travel:

See below for times when this station is staffed.

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 138 1016
  • Texting us on 07970 511077

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

The information in this document was generated 2/2/2023 5:10:10 PM