Lancaster

Address

Lancaster station
Meeting House Lane
Lancaster
LA1 5NW

Ticket office

Monday to Friday: 5:15 AM to 7:45 PM
Saturday: 5:15 AM to 7:45 PM
Sunday: 9:30 AM to 8:00 PM

Station details

Alerts

In the interest of reducing anti-social behaviour and ensuring passenger safety, the gate at Platform 1 at Lancaster station will remain closed until further notice. Customers are advised to use the nearby alternative entrance.

General information

Station Operator: VT
Station Code: LAN
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: TransPennine Express
Ticket Office Note:

Ticket machines can be found in the ticket hall and on platform 3

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services:

There is one Customer Information points, situated on platform booking hall, however customers are encouraged to approach any member of station staff for information.

Customer Help Points: Yes

Station facilities

ATM Machine: No
ATM Machine Note: Located on concourse Located by the ticket office
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: News agent
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The National key toilets are located on Platforms 3 and 4; these toilets are operated by a radar key.
Waiting Room: Yes
Waiting Room Note: Yes, located platform 4/5 and platform 3

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Avanti West Coast
Spaces: 165
Annual Charge: £1200.00
Daily Charge: £12.00
Monthly Charge: £166.00
Three Monthly Charge: £374.00
Car Parking Contact Available: No
Website: Go to website
Note:

For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.

Different rates apply to non rail users, please speak to a member of staff.

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 188
Type: Stands
Location: Platform 1 (south end)120 Stands

Platform 3 (middle) 16

Platform 4 (North End), 12 Stands

Platform 5, 40 Stands

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.

Taxi Rank: Yes
Taxi Rank Note: Taxi rank can be found outside the entrance adjacent to platform 3.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step-free access to all platforms / the platform

Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 4:50 AM to 11:30 PM
Tuesday 4:50 AM to 11:30 PM
Wednesday 4:50 AM to 11:30 PM
Thursday 4:50 AM to 11:30 PM
Friday 4:50 AM to 11:30 PM
Saturday 4:50 AM to 11:30 PM
Sunday 8:00 AM to 10:45 PM
Staff Help Available Note: Sunday 09:00 : 22:45 Weekdays (Mon - Fri) 04:50 : 23:30, Saturday 04:50 : 23:30

The information in this document was generated 28/09/2021 13:49:23