Long Buckby

Address

Long Buckby station
Station Road
Long Buckby
NN6 7QA

Ticket office

Monday to Friday: 6:15 AM to 11:00 AM

General information

Station Operator: LN
Station Code: LBK
Staffing Level: partTime
CCTV: No

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Ticket Vending Machine is located to right of the Booking Office. This machine accepts payment by Card Only. We do not accept Visa Electron or Solo. Cash payments should be made at the booking office.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: No

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: SABA
Spaces: 90
Annual Charge: £690.00
Three Monthly Charge: £210.00
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website
Note:

Permits are only available from the ticket office, valid for three months or 1 year. Permits are sold on a first come, first served basis.

There is a second, privately owned, car park adjacent to the station, which passengers without permits for the station car park should use. Daily tickets are available, please see signage for costs and payment options.

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Type: Stands
Location: Adjacent to the ticket office
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: In the event of engineering the bus/coach will collect from: At entrance to station car park on Station Road
Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Booking clerk would go out side and serve the customer

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are accessible - outside booking office

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: No
Step Free Access: No
Step Free Access Note:

6 steps up from car park and ticket office portacabin to subway level, then 25 steps up to platform 1(to Northampton). 26 steps up to platform 2. 2 or 4 steps to access ticket office portacabin.

This station is a category C station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

Pick-up in car park.

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:15 AM to 11:00 AM
Staff Help Available Note:

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.

Assisted Travel:

If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 20/09/2021 07:52:42