Ticket buying & collection
Ticket Office & Travel Centre on the station concourse
Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
Various retail establishments including Photo Booths to purchase items whilst in the station
Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
Male and Female toilets located on the station concourse by Lord Nelson street entrance
Located on main concourse
Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street
There is drop off point on the Skelhorne Street side of the station.
Car Parks are open 24 hours a day apart from: -
Christmas Day - 25th December
Boxing Day - 26th December
As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs.
Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
Not all buses are accessible
Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
Situated on main concourse opposite Northern's Travel Centre
The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
Assistance is available to and from platforms
Liverpool Lime Street Mobility Team are available: -
- Monday - Saturday 07:00 - 22:00
- Sunday 08:00 - 22:00
THERE IS NO CHARGE FOR THIS SERVICE.
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 05/07/2022 09:35:23