Ludlow Details

Address

Ludlow station
Station Drive
Ludlow
SY8 2PQ

Ticket office

Monday to Friday: 6:45 AM to 4:45 PM

Saturday: 6:45 AM to 12:45 PM

Sunday: Unavailable

General information

Station Operator: AW

Station Code: LUD

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: No

Smartcard Validaton: No

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Ticket Office Note:

The Ticket Office is run by an Agency. Tickets can be purchased and pre-paid tickets collected here.

Passenger services

Lost Property Contact Available: Yes

Phone number: 03333 211 202

Website: Go to website

Ticket Gate: No

Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points: Yes

Station facilities

ATM Machine: No

Baby Change: Yes

Seated Area: No

Passenger Information Systems: DepartureScreens, Announcements

Shops: No

Station Buffet: Yes

Telephones (Cards & Coins): No

Toilets: No

Waiting Room: No

Car parking

Car parking: Yes

Ludlow Station Car Park

Operator: National Car Parks Ltd

Spaces: 37

Car Parking Contact Available: No

Phone number: 03450 507 080

Website: Go to website

Note:

Visit www.ncp.co.uk for parking prices.

Cycling

Cycle Storage Availability: Yes

Sheltered: no

Spaces: 10

Type: Stands

Location:

Limited cycle stands are available on Platform 2.

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.

Taxi Rank: No

Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes

Accessible Public Telephones: No

Accessible Toilets: Yes

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: No

Step Free Access Note:

Category B1

Step free access to Platform 1 (to Shrewsbury) from the car park.

Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Impaired Mobility Set Down: Yes

Impaired Mobility Set Down Note:

Set down and pick up in the station car park, adjacent to the station building.

Staff Help Available: Yes

Staff Help Available Note: There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 03/07/2022 23:04:48