Monday to Friday:
6:40 AM to 5:05 PM
6:40 AM to 5:05 PM
8:00 AM to 4:15 PM
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Customer Help Points Note:
Help points available on platform 2 and in the courtyard
ATM Machine Note:
Located by the ticket office
Passenger Information Systems:
Food, drinks, newsagent, off licence
Station Buffet Note:
Vending machine in ticket hall.
Shop in station courtyard.
Telephones (Cards & Coins):
An accessible (radar key) toilet is located in the ticket hall.
Waiting Room Note:
There is a seated waiting area in the ticket hall.
Station Car Park
National Car Parks Ltd
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Replacement transport stop in station car park
Bus Service Note:
Lowestoft is a PlusBus location click here to see the PlusBus map
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:40 AM to 5:05 PM
Saturday 6:40 AM to 5:05 PM
Sunday 8:00 AM to 4:15 PM
Staff Help Available Note:
Assistance at this station is provided by an onboard member of staff or the station staff during during train service operational hours. Booking is recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 07/07/2022 07:43:21