Lowestoft

Address

Lowestoft station
Denmark Road
Lowestoft
NR32 2EG

Ticket office

Monday to Friday: 6:40 AM to 5:05 PM
Saturday: 6:40 AM to 5:05 PM
Sunday: 8:00 AM to 4:15 PM

General information

Station Operator: LE
Station Code: LWT
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help points available on platform 2 and in the courtyard

Station facilities

ATM Machine: Yes
ATM Machine Note: Located by the ticket office
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: Food, drinks, newsagent, off licence
Station Buffet: Yes
Station Buffet Note:

Vending machine in ticket hall.

Shop in station courtyard.

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: An accessible (radar key) toilet is located in the ticket hall.
Waiting Room: No
Waiting Room Note:

There is a seated waiting area in the ticket hall.

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd
Spaces: 112
Annual Charge: £949.00
Daily Charge: £5.00
Monthly Charge: £95.00
Off Peak Charge: £5.00
Three Monthly Charge: £271.00
Weekly Charge: £20.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 80
Type: Stands
Location:

Station courtyard

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Replacement transport stop in station car park

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Lowestoft is a PlusBus location click here to see the PlusBus map

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:40 AM to 5:05 PM
Saturday 6:40 AM to 5:05 PM
Sunday 8:00 AM to 4:15 PM
Staff Help Available Note:

Assistance at this station is provided by an onboard member of staff or the station staff during during train service operational hours. Booking is recommended.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 07/07/2022 07:43:21