Middlesbrough

Address

Middlesbrough station
Zetland Road
Middlesbrough station
TS1 1EG

Ticket office

Monday to Friday: 5:30 AM to 7:30 PM
Saturday: 5:30 AM to 7:30 PM
Sunday: 8:15 AM to 7:00 PM

Station details

Alerts

Penalty Fares apply at this station.

If you wish to take a cycle on ANY TransPennine Express services you MUST make a cycle reservation BEFORE you travel. These can be made up to 15 minutes before the departure time.

How to book a bike space:

WhatsApp: 07812 223 336

Twitter: @TPEAssist

Phone: Call 0345 600 1671 (Option 3)

Online/App: Reserve your bike when you buy your ticket at tpexpress.co.uk or on our app. Search TPExpress in the app/play store.

Booking Office: Cycle reservations can be requested at any booking office.

General information

Station Operator: TP
Station Code: MBR
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern, TransPennine Express

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 600 1672
Website: Go to website
Ticket Gate: No
Customer Services:

 To speak to a member of our team please call 0345 600 1671 

Customer Help Points: Yes
Customer Help Points Note:

Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: Yes
Station Buffet Note: Café
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
Waiting Room: No
Waiting Room Note:

Waiting rooms are available on both platforms.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA on behalf of TransPennine Express
Spaces: 135
Annual Charge: £180.00
Daily Charge: £1.00
Monthly Charge: £18.00
Three Monthly Charge: £50.00
Weekly Charge: £5.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 114
Type: Stands
Location:

Storage Locations:

On the station concourse - space for 86 cycles

Wood Street Car Park - space for 28 cycles

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off in the layby on Bridge Street at the rear of the station. 

Taxi Rank: Yes
Taxi Rank Note:

The nearest taxi rank is at the Bridge Street entrance to the station.

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to both platforms, the booking hall and concourse. This station is staffed for all services. This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine is located within the Booking Hall. 

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:15 AM to 11:15 PM
Saturday 5:15 AM to 11:15 PM
Sunday 7:50 AM to 11:15 PM
Assisted Travel:

Please call 0800 107 2149 to book assistance at this station. 

The information in this document was generated 02/03/2021 16:34:39