Ticket buying & collection
0345 322 7021
Towards Maidstone West: Opposite the station entrance on Buckland Hill.
Towards Strood: Outside the station, on Buckland Hill.
Information to plan your onward journey is available in a printable format here
Public telephones are not wheelchair accessible
Category C. This station does not have step free access.Steps to all platforms down from main road.Interchange between platforms via steps up to road bridge. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Accessible taxis are available to book
On platform 1
This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
The information in this document was generated 5/30/2023 8:27:18 AM