Maidstone East

Address

Maidstone East station
Station Road
Maidstone
ME14 1QN

Ticket office

Monday to Friday: 6:00 AM to 8:00 PM
Saturday: 6:00 AM to 8:00 PM
Sunday: 7:45 AM to 8:00 PM

General information

Station Operator: SE
Station Code: MDE
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note: On overbridge of station

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: No
Customer Services: 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: newspapers
Station Buffet: Yes
Station Buffet Note: Coffee shop
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 1 - Available during staffing hours
Waiting Room: Yes
Waiting Room Note: Heated waiting Rooms on the platforms only available when staff are present

Car parking

Car parking: Yes

Station Car Park

Operator: APCOA Parking
Spaces: 524
Annual Charge: £1114.50
Daily Charge: £6.20
Monthly Charge: £107.00
Off Peak Charge: £5.50
Six Monthly Charge: £636.90
Three Monthly Charge: £318.30
Weekly Charge: £28.20
Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: Go to website
Note:

From 1st June - new off peak evening rate (after 18:00) - £1.50

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 40
Type: Stands
Location: Platform 1 and Platform 2/3
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Station car park 

Taxi Rank: Yes
Taxi Rank Note:

Platform 1 exit

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: Yes
Accessible Toilets Note: Platform 1- Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from the main side entrance. Step free access to platform 2 for services away from London. Step free access to platform 3, terminal platform, for services towards London. There is step free interchange via road and steep paths in excess of 200 metres. From the Ticket office the step free access to all platforms is via the station forecourt.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

platform 1

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:30 AM to 1:00 AM
Saturday 5:30 AM to 1:00 AM
Sunday 7:00 AM to 11:59 PM
Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) by station staff is available nearly all the time trains are running (See staffing times). There are on train staff able to offer assistance on and off all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the office on platform 1 or if on platform 2/3 you can use the Help Point to get the staff's attention.

Outside of Station staffing times, either wait on the platform and get the on train staffs attention or use the Help Points located on the platforms.

The information in this document was generated 30/06/2022 17:28:37