Marks Tey station
Monday to Friday:
5:35 AM to 10:10 PM
5:35 AM to 10:10 PM
8:20 AM to 7:30 PM
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Customer Help Points Note:
at entrance to platform 1, and on platform 2
Station Buffet Note:
Telephones (Cards & Coins):
Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall
Station Car Park
National Car Parks Ltd
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Substitute bus services stop outside station entrance
Bus Service Note:
Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step free access to each platform HOWEVER, PLEASE NOTE there is no step-free access between the ticket office and platform 2/3. Access to platforms 2/3 (Colchester, Norwich and Sudbury branch line) are via North Lane approximately 500m from the ticket office and the London bound platforms. Please allow plenty of time for your transfer between platforms.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
meeting point is the ticket office for London services. Supervisor on Colchester platform for northbound services.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 10:45 PM
Saturday 5:45 AM to 10:45 PM
Sunday 8:20 AM to 7:30 PM
Staff Help Available Note:
Assistance at this station is provided by both platform staff and on board staff(for the Sudbury line services). For assistance to use mainline services outside platform staff hours customers are advised to use Colchester station (6 miles) and an appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 24/09/2021 15:27:01