Malvern Link

Address

Malvern Link station
Worcester Road
Malvern Link
WR14 1SW

Ticket office

Monday: 6:30 AM to 1:00 PM
Tuesday: 6:30 AM to 1:00 PM
Wednesday: 6:30 AM to 1:00 PM
Thursday: 6:30 AM to 1:00 PM
Friday: 6:30 AM to 6:00 PM
Saturday: 8:00 AM to 2:00 PM
Sunday: Unavailable

General information

Station Operator: WM
Station Code: MVL
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

A Permit to Travel machine is available for use when the Ticket Office is closed.

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Malvern Link Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: Yes

Car parking

Car parking: Yes
Name: Station Car Park
Operator: SABA UK
Spaces: 29
Annual Charge: £152.00
Daily Charge: £1.00
Monthly Charge: £15.50
Weekly Charge: £4.20
Car Parking Contact Available: No
Phone number: 0330 1235 247
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 25
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from:

FOR SERVICES TOWARDS WORCESTER buses will depart from the A449 Worcester Road, adjacent to the station.

FOR SERVICES TOWARDS HEREFORD buses will depart from the A449 Worcester Road, opposite the station.

Taxi Rank: Yes
Taxi Rank Note:

Link 01684 566665

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

1 to 1 contact with ticket office staff

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Level access to Hereford platform from car park via side gate. Footbridge with 21 steps up and down between platforms. Step-free access to Birmingham platform (2) via slope from side road. Step free route between platforms is 400m. 1 step to Booking Hall from both main entrance and Hereford platform.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: No
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 6:30 AM to 1:00 PM
Tuesday 6:30 AM to 1:00 PM
Wednesday 6:30 AM to 1:00 PM
Thursday 6:30 AM to 1:00 PM
Friday 6:30 AM to 6:00 PM
Saturday 8:00 AM to 2:00 PM
Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 20/09/2021 09:27:08