Norbiton

Address

Norbiton station
Coombe Road West
Norbiton
KT2 7AZ

Ticket office

Monday to Friday: 6:40 AM to 8:25 PM
Saturday: 7:10 AM to 8:25 PM
Sunday: 9:10 AM to 4:40 PM

General information

Station Operator: SW
Station Code: NBT
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 5
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Near the station entrance

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services: Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note: Buffet and vending machines.
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room: No
Waiting Room Note:

Platform 1. Waiting room is heated. Seating is compliant with code of practice.

Car parking

Car parking: Yes

Station Car Park

Spaces: 39
Annual Charge: £1189.00
Daily Charge: £7.40
Monthly Charge: £115.90
Off Peak Charge: £3.50
Three Monthly Charge: £347.70
Weekly Charge: £36.90
Car Parking Contact Available: No
Website: Go to website
Note:

Tickets purchased by RingGo are at the following rates:

Peak £7.20, Off Peak, Sunday and Bank Holiday £3.00, Saturday £6.00, Weekly £35.90

Season ticket holders ONLY before 0930

Overnight parking for non-season ticket holders Fri &Sat only 

Weekend tickets available after 1200 Friday £10.20, £9.00 if purchased by RingGo

Off Peak from 1600 Monday to Saturday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 110
Type: Compound
Location:

Platforms 1 & 2

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Front of Station off Coombe Road (A238)

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step-free category B1 Station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. - There is step free access via ramps to both platforms. Interchange via a stepped subway.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.

The information in this document was generated 07/07/2022 06:57:56