Ticket buying & collection
A Ticket Vending Machine is located in the Booking Hall.
Please contact our Contact Centre team on: . Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Nuneaton station is accredited by the Secure Station Scheme**
In the event of engineering the bus/coach will collect from: On site at the front of the station.
Arrow 024 7634 4444 MI 024 7638 1111 JK 024 7638 5813
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
Steep ramp to main entrance and Booking Hall. Alternative level access direct to platform 1. Lifts to all other platforms via overbridge. Also stairs - 31 steps up to footbridge and then 29 steps down to platforms 2 and 3, or 32 steps down to platforms 4 and 5, or 24 steps down to platforms 6 and 7. Platform 1 customer lounge has 1 step to access. Hinged doors to Booking Hall. New accessible waiting room on platforms 6 and 7.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Accessible taxis are not available
Tuesday 5:30 AM to 11:30 PM
Wednesday 5:30 AM to 11:30 PM
Thursday 5:30 AM to 11:30 PM
Friday 5:30 AM to 11:30 PM
Saturday 5:30 AM to 11:30 PM
Sunday 8:00 AM to 12:00 AM
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on London Northwestern Railway or West Midlands Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 22/09/2021 19:57:08