Station Road West
Monday to Friday:
5:50 AM to 8:00 PM
6:40 AM to 8:00 PM
8:00 AM to 4:15 PM
Ticket buying & collection
Oyster Pre Pay:
Oyster cannot be used at this station.
Applicable Operators: Southern, Thameslink
Lost Property Contact Available:
Customer Help Points:
ATM Machine Note:
Located on concourse
Passenger Information Systems:
Station Buffet Note:
Coffee outlet in Booking Hall
Telephones (Cards & Coins):
Waiting Room Note:
Unheated waiting areas are available in the booking hall and on platform 2
Station Car Park
<a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
Cycle Storage Availability:
Underground car park
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
Available during staffing hours. Radar key controlled.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A station: This station has step-free level access to all platform via lifts.Level step free access to Ticket Office and platform 1 (to London). Step free access to platforms 2 and 3 (to East Grinstead/ Uckfield) via lift. Step-free interchange between platfforms via lift and ramped subway.
Assistance Meeting Point is at the station entrance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Located at both sides of the station
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:20 AM to 12:45 AM
Saturday 5:20 AM to 12:45 AM
Sunday 7:50 AM to 11:50 PM
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 06/07/2022 01:30:33