Monday to Friday:
6:00 AM to 12:45 PM
7:00 AM to 1:30 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
On platform 1
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key; these toilets are not accessible out of staffing hours.
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Public Telephones Note:
Please request staff assistance.
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Category B2 - Both platforms can be accessed step free however this is via local roads and steep driveways and would be best arriving by Car or taxi
Accessible Taxis Note:
Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrance
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 12:45 PM
Saturday 7:00 AM to 1:30 PM
Staff Help Available Note:
Meeting point: Ticket office.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 18/08/2022 06:53:54