Ticket buying & collection
Contact our Customer Relations team directly via the Transport for Wales Website.
Station Car Park
The rail replacement bus stop is at the station entrance.
The nearest bus stops are located on Paradise Road and on Conway Road
Access to Platform 1 (to Chester) is via a footbridge with steps only.
Step free access to Platform 2 (to Holyhead) from Station Road West, through a gate that opens outwards.
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 6/2/2023 2:53:00 PM