Address
Risca & Pontymister station
Station Approach, off Park Road
Risca
NP11 6BB
Station Approach, off Park Road
Risca
NP11 6BB
General information
Station Operator:
AW
Station Code:
RCA
Staffing Level:
unstaffed
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Passenger services
Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:
Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Car parking
Car parking:
Yes
Risca & Pontymister Station Car Park
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
4
Type:
Lockers
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement services depart from the bus stops on Maryland Road.
Taxi Rank:
No
Bus Service:
No
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category B.
The platforms are accessible.
Platform 1 (to Ebbw Vale) is accessible from the car park.
Access to Platform 2 (to Cardiff) is via Mill Street, however this involves a long detour.
There is no set down and pick up point for Platform 2.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 07/07/2022 03:49:14