Risca & Pontymister

Address

Risca & Pontymister station
Station Approach, off Park Road
Risca
NP11 6BB

General information

Station Operator:
AW
Station Code:
RCA
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators:

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Risca & Pontymister Station Car Park

Operator:
Local Authority
Spaces:
94
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
4
Type:
Lockers
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus stop is a local bus stop on Maryland Road.

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B.

The platforms are accessible.

Platform 1 (to Ebbw Vale) is accessible from the car park.

Access to Platform 2 (to Cardiff) is via Mill Street, however this involves a long detour.

There is no set down and pick up point for Platform 2.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Note:

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 6/10/2023 1:42:25 PM