St Austell station
High Cross Street
Monday to Friday:
5:50 AM to 7:00 PM
6:50 AM to 7:00 PM
9:45 AM to 4:45 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
Self service ticket machine located at the entrance to platform 2.
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
ATM Machine Note:
Located outside the station
Passenger Information Systems:
Telephones (Cards & Coins):
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Station Car Park
APCOA Parking (UK) Limited
Three Monthly Charge:
Car Parking Contact Available:
0345 165 2030
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
East bound buses go from the station carpark. Westbound and Newquay buses go from the bus station
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Category A Station - This station has step free access to both platforms via a liftbridge.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
Accessible Ticket Machines:
Accessible Ticket Machines Note:
Self service Ticket Machine is located at the entrance to platform 2.
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:50 AM to 7:00 PM
Saturday 6:50 AM to 7:00 PM
Sunday 9:45 AM to 4:45 PM
Staff Help Available Note:
Meeting point: Ticket office.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 07/07/2022 05:30:31