Address
St Margarets station
St. Margarets Road
Twickenham
TW1 2LH
St. Margarets Road
Twickenham
TW1 2LH
Ticket office
Monday to Friday:
6:20 AM to 7:00 PM
Saturday:
8:00 AM to 2:00 PM
Sunday:
9:10 AM to 4:00 PM
General information
Station Operator:
SW
Station Code:
SMG
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 4
Oyster Comments:
Only Oyster pay as you go top-ups are available from self-service ticket machine(s)
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: South Western Railway
Ticket Office Note:
Main concourse
Passenger services
Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
Yes
Customer Services:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Yes
Customer Help Points Note:
Help points are available on all platforms
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
Yes
Waiting Room Note:
Platforms 1&2
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
4
Type:
Wheel Racks
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
St Margarets Road (A3004) bus stop J
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:
Step-free category B station - Step free access for trains towards Twickenham and Strawberry Hill. Steps required for trains towards Richmond.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
No
Staff Help Available:
No
Assisted Travel:
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.
The information in this document was generated 19/09/2021 02:41:14