Shenfield

Address

Shenfield station
Hutton Road
Shenfield
CM15 8JD

Ticket office

Monday to Friday: 6:10 AM to 8:00 PM
Saturday: 6:10 AM to 8:00 PM
Sunday: 7:10 AM to 8:10 PM

General information

Station Operator:
LE
Station Code:
SNF
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

Help point available in ticket hall

Station facilities

ATM Machine:
Yes
ATM Machine Note:
Located on concourse
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
Yes
Shops Note:
News agent Passport Photo Booth
Station Buffet:
Yes
Station Buffet Note:
Vending machines
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
472
Annual Charge:
£1859.00
Daily Charge:
£11.00
Monthly Charge:
£186.00
Three Monthly Charge:
£531.00
Weekly Charge:
£45.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
112
Type:
Stands
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station Forecourt unless otherwise indicated.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Local bus stops near station entrance. Shenfield is a PlusBus location click here to see the PlusBus map

Accessibility

Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the customer information office on relevant platform.

Accessible Taxis:
No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:10 AM to 8:00 PM
Tuesday 6:10 AM to 8:00 PM
Wednesday 6:10 AM to 8:00 PM
Thursday 6:10 AM to 8:00 PM
Friday 6:10 AM to 8:00 PM
Saturday 6:10 AM to 8:00 PM
Sunday 7:10 AM to 8:10 PM
Staff Help Available Note:
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 12/1/2022 11:34:35 PM