Southend East

Address

Southend East station
Ambleside Drive
Southend-on-Sea
SS1 2UP

Ticket office

Monday to Friday: 5:15 AM to 6:00 PM
Saturday: 6:30 AM to 3:30 PM
Sunday: 8:00 AM to 3:15 PM

General information

Station Operator: CC
Station Code: SOE
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday, Sunday, Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.net

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Platform 1 

Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Waiting Room: No
Waiting Room Note:

Platform 1 

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Southend-on-Sea Borough Council
Spaces: 207
Car Parking Contact Available: No
Phone number: 01702 215 000
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 17
Type: Stands
Location: Outside ticket office on platform 1 and at Riviera Drive entrance
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness)

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step free access is only available from Ambleside Drive to platform 1 (London bound)

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 7:30 PM

The information in this document was generated 28/09/2021 14:45:47