Address
Southend East station
Ambleside Drive
Southend-on-Sea
SS1 2UP
Ambleside Drive
Southend-on-Sea
SS1 2UP
Ticket office
Monday to Friday:
5:15 AM to 6:00 PM
Saturday:
6:30 AM to 3:30 PM
Sunday:
8:00 AM to 3:15 PM
General information
Station Operator:
CC
Station Code:
SOE
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: c2c
Passenger services
Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Website:
Go to website
Ticket Gate:
Yes
Customer Services:
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays: 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Platform 1
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Waiting Room:
No
Waiting Room Note:
Platform 1
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
Southend-on-Sea Borough Council
Spaces:
207
Car Parking Contact Available:
No
Phone number:
01702 215 000
Website:
Go to website
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
17
Type:
Stands
Location:
Outside ticket office on platform 1 and at Riviera Drive entrance
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness)
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:
Customer Service Staff
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:
Platform 1. This can be accessed using a radar key.
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Step free access is only available from Ambleside Drive to platform 1 (London bound)
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 7:30 PM
The information in this document was generated 28/09/2021 14:45:47