Ticket buying & collection
In the booking hall
Please contact our Customer Service Centre on 0345 6000 650
Help points are available on all platforms
A café on both platforms
The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: firstname.lastname@example.org.
Surbiton Car Park (Upside and Downside)
Station forecourt off Victoria road
Taxi Rank on the Victoria Road forecourt
Information to plan your onward journey is available in a printable format here
Step-free category B2 station - This station has step-free access from the main entrance to all platforms via lifts. There is no step-free access from the rear (South Bank) entrance.
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Saturday 24 hours
Sunday 24 hours
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 12/3/2023 11:30:48 AM