Stevenage

Address

Stevenage station
Lytton Way
Stevenage
SG1 1XT

Ticket office

Monday to Friday: 6:15 AM to 8:30 PM
Saturday: 6:45 AM to 9:30 PM
Sunday: 8:00 AM to 8:15 PM

General information

Station Operator: GN
Station Code: SVG
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Northern, Thameslink

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Help Points: No
Customer Help Points Note: No

Station facilities

ATM Machine: Yes
ATM Machine Note: ATM located in station entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: WC available on station concourse
Waiting Room: No
Waiting Room Note: Platforms 1, 2, 3, 4 and 5

Car parking

Car parking: Yes
Name: Railway North Car Park
Operator: Stevenage Borough Council
Spaces: 0
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Spaces: 266
Type: YES
Location: Long and short term car park areas
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank: Yes
Taxi Rank Note: YES
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format can be found here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Station staff  assistance to ground level, subject to staff availability. Cannot be guaranteed
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Monday to Sunday 24 hours
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

The information in this document was generated 24/09/2021 15:11:28