Sway Details

Address

Sway station
Station Road
Sway
SO41 6BA

Ticket office

Monday to Friday: 6:35 AM to 10:00 AM

Saturday: Unavailable

Sunday: Unavailable

General information

Station Operator: SW

Station Code: SWY

Staffing Level: partTime

CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No

Oyster Validator: No

Smartcard Issued: No

Smartcard Validaton: Yes

Oyster Topup: No

Prepurchase Collection: Yes

Smartcard Topup: Yes

Ticket Machine: Yes

Penalty Fares: Applicable Operators: South Western Railway

Ticket Office Note:

On platform 1 next to the ticket office

Passenger services

Lost Property Contact Available: No

Website: Go to website

Ticket Gate: No

Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points: Yes

Customer Help Points Note:

Help points are available on all platforms

Station facilities

ATM Machine: No

Baby Change: No

Seated Area: Yes

Shops: No

Station Buffet: No

Telephones (Cards & Coins): No

Toilets: Yes

Toilets Note:

The toilets are located on Platform 1. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key. Toilets are only available when the ticket office is open.

Waiting Room: No

Waiting Room Note:

Platform 1

Car parking

Car parking: Yes

Station Car Park

Spaces: 34

Annual Charge: £289.00

Daily Charge: £2.30

Monthly Charge: £28.90

Three Monthly Charge: £86.70

Weekly Charge: £11.50

Car Parking Contact Available: No

Website: Go to website

Note:

Weekend tickets are available from 1200 Friday £4.70

Cycling

Cycle Storage Availability: Yes

Sheltered: yes

Spaces: 10

Type: Lockers

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

To Bournemouth: Station Road by Railway Bridge opposite Bus Stop

To Brockenhurst: Station Road Bus Stop by Railway Bridge

Taxi Rank: No

Bus Service: Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No

Accessible Public Telephones: No

Accessible Toilets: Yes

Accessible Toilets Note: The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key.

Induction Loop: Yes

Wheelchairs Available: No

Ramp For Train Access: Yes

Step Free Access: No

Step Free Access Note: Step-free category B station - This station has level access from the main entrance to Platform 1 (for trains towards Southampton). There is level access from the car park to Platform 2 (for trains towards Bournemouth/ Weymouth) via a separate entrance. The step-free route between platforms is approximately 300m via the street (please note the station access road on the Platform 2 side has no pavement).

Accessible Taxis: No

Accessible Ticket Machines: Yes

Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: Yes

Staff Help Available: Yes

Staff Help Available Opening Times: Monday to Friday 6:35 AM to 10:00 AM

Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also use our Assisted Boarding Points service. More information here: here

The information in this document was generated 30/06/2022 17:07:46