Address
Torquay station
Rathmore Road
Torquay
TQ2 6NU
Ticket office
Monday to Friday:
7:10 AM to 5:00 PM
Saturday:
7:10 AM to 5:00 PM
Sunday:
9:40 AM to 5:10 PM
General information
Station Operator:
GW
Station Code:
TQY
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Great Western Railway
Ticket Office Note:
At foot of stairs on platform 2
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:
Coffee shop
Station Buffet:
Yes
Station Buffet Note:
Coffee shop
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
Platform 1
Waiting Room:
No
Waiting Room Note:
Platform 1 ticket hall
Car parking
Summer Prices
Spaces:
66
Annual Charge:
£560.00
Daily Charge:
£6.30
Monthly Charge:
£71.00
Three Monthly Charge:
£206.00
Weekly Charge:
£31.50
Car Parking Contact Available:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
8
Type:
Stands
Location:
Platform 1
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Car park at the front of the station
Taxi Rank:
Yes
Taxi Rank Note:
Yes
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Station pay phones are not accessible
Accessible Toilets:
Yes
Accessible Toilets Note:
The radar key is available from station staff.
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Step-free category B1 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms. Each platform has step free access to either road or car park dependent on direction of travel (see station map). Footbridge link between platforms. There is step free access between platforms through walking on the public street.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are available. Please request staff assistance.
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Set- Down / Pick up Points are available at the station entrances to both platforms
Staff Help Available:
Yes
Staff Help Available Note:
Meeting point: Ticket office. For assistance outside of the station staffing operating hours, please make your way on to the platform and make yourself know to the onboard staff.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 03/07/2022 09:12:37