Trefforest

Address

Trefforest station
Park Street
Trefforest
CF37 1SL

Ticket office

Monday: 7:20 AM to 1:00 PM
Tuesday: 7:20 AM to 1:00 PM
Wednesday: 7:20 AM to 1:00 PM
Thursday: 7:20 AM to 1:00 PM
Friday: 7:20 AM to 1:00 PM
Saturday: 7:20 AM to 1:00 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: TRF
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

On the Cardiff-bound platform

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 112
Car Parking Contact Available: No
Phone number: 03333211202
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Wait at the station entrance opposite to the Pink Shop
Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Accessible Public Telephones: No
Accessible Public Telephones Note:

end of car park past roundabout 100yds

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B2

Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient. Step free access to Platform 2 (to Pontypridd) from the car park.  Access between the platforms is via a footbridge with steps 

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: No platform staff available at the station however assistance is provided by the Conductor on the train.

The information in this document was generated 11/05/2021 13:56:17