Truro

Address

Truro station
Station Road
Truro
TR1 3HH

Ticket office

Monday to Friday: 6:45 AM to 8:05 PM
Saturday: 6:40 AM to 7:05 PM
Sunday: 9:15 AM to 7:20 PM

General information

Station Operator: GW
Station Code: TRU
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway
Ticket Office Note: In ticket hall

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: Café to Platform 2
Station Buffet: Yes
Station Buffet Note: Café to Platform 2
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 2
Waiting Room: No
Waiting Room Note: P3

Car parking

Car parking: Yes

Station Car Park

Operator: APCOA Parking (UK) Limited
Spaces: 150
Annual Charge: £560.00
Daily Charge: £4.10
Monthly Charge: £69.00
Three Monthly Charge: £206.00
Weekly Charge: £20.50
Car Parking Contact Available: No
Phone number: 0345 165 2030
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Stands
Location: Front of station
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Front of the station
Taxi Rank: Yes
Taxi Rank Note: Yes
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: The radar key is available from station staff.
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step Free Category B1 Station Step free access available to both platforms 1 & 2 from the main road side buildings. Access to platform 3 via the footbridges and level crossing.

Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.

Accessible Taxis: No
Accessible Taxis Note: Yes
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 5:15 AM to 12:30 AM
Saturday 5:30 AM to 11:15 PM
Sunday 8:00 AM to 11:30 PM
Staff Help Available Note: Meeting point: Ticket office.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 04/07/2022 11:32:08