Upminster station
Station Road
RM14 2TD

Ticket office

Monday to Friday: 5:15 AM to 10:00 PM
Saturday: 6:15 AM to 10:00 PM
Sunday: 6:45 AM to 10:00 PM

General information

Station Operator: CC
Station Code: UPM
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Travelcard: Zone 6
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c, London Overground, London Underground

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday - Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)


Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note:

Outside the main booking hall, adjacent to WH Smith 

Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note:

Doddle and WH Smith 

Station Buffet: Yes
Station Buffet Note:

Refreshment Kiosk on Platform 1

Telephones (Cards & Coins): No
Toilets: No
Toilets Note:

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Waiting Room: No
Waiting Room Note:

Platform 1 

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 498
Annual Charge: £1882.00
Daily Charge: £9.90
Monthly Charge: £147.90
Off Peak Charge: £4.00
Three Monthly Charge: £433.00
Weekly Charge: £38.50
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website

Premier Reserved Parking (Annual): £1,566.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays


Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 84
Type: Compound
Location: Entrance to station car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Bus stop E on the Station Approach adjacent to platform 1

Taxi Rank: Yes
Taxi Rank Note:

Located outside main entrance on Station Road

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Lifts are available from street level to platforms 1, 2/3 & 4/5

Step free access is not available to/from platform 6 (trains towards Romford).

Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside main entrance on Station Road

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:00 AM to 9:00 PM

The information in this document was generated 08/05/2021 19:28:01