Welwyn Garden City station
inside The Howard Centre shopping m
Welwyn Garden City
Monday to Friday:
6:00 AM to 8:00 PM
7:00 AM to 7:30 PM
7:30 AM to 7:00 PM
Ticket buying & collection
Oyster Pre Pay:
Oyster cannot be used at this station.
Applicable Operators: Great Northern, Thameslink
Lost Property Contact Available:
Customer Help Points:
ATM Machine Note:
ATM located In shopping Centre
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
Heated waiting areas are available on all platforms
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format can be found here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A station: This station has step-free level access to the platform.
Assistance Meeting Point is outside the ticket office.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
There are pick up and drop off points outside the Howard Centre
Staff Help Available:
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 04/07/2022 00:51:36