Address
Whittlesford Parkway station
Station Road
Whittlesford
CB22 4NL
Ticket office
Monday to Friday:
6:00 AM to 1:30 PM
Saturday:
6:00 AM to 1:30 PM
Sunday:
Unavailable
General information
Station Operator:
LE
Station Code:
WLF
Staffing Level:
partTime
CCTV:
No
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Greater Anglia
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Yes
Customer Help Points Note:
On each platform
Station facilities
ATM Machine:
Yes
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:
On each platform
Car parking
Station Car Park
Operator:
National Car Parks Ltd
Spaces:
383
Annual Charge:
£1403.00
Daily Charge:
£9.50
Monthly Charge:
£140.00
Off Peak Charge:
£7.50
Three Monthly Charge:
£401.00
Weekly Charge:
£40.00
Car Parking Contact Available:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
48
Type:
Stands
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Substitute bus services stop in the station car park
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Local Buses
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This station has step free access to each platform. HOWEVER PLEASE NOTE, it is not step free between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Taxis:
No
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 1:30 PM
Saturday 6:00 AM to 1:30 PM
Sunday Unavailable
Staff Help Available Note:
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 18/08/2022 22:49:36